Returns Policy

  • If a product needs to be returned, contact ZAGENO on live chat and we will handle the necessary communications with the supplier. Since each supplier will handle returns differently, please note that the returns policy depends on the supplier(s) involved in the purchase.

  • Please note that ZAGENO is an online marketplace and only provides a venue; it does not have control over the quality, timing, legality, failure to provide, or any aspect whatsoever of any ratings provided by users, items sold by sellers, or of the integrity, responsibility, or any actions of any Users (including returns for any purchases of products).