Get Out of the Swamp of Backorders: Proven Strategies to Run Your Lab Efficiently

Webinar Overview

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While COVID-19 has shown the value and importance of life sciences innovation more than ever before, the pandemic has also brought unprecedented challenges to research and development laboratories. Lab supply chain disruptions have led many lab managers to face backorder challenges, supply shortages, and impending inefficiencies.

ZAGENO recently held a webinar where we heard from lab operation experts on how they led their labs efficiently through the challenges of the COVID-19 pandemic.

Specifically, we learned:

  • How to manage supply shortages in labs
  • How to get out of the backorder and out-of-stock swamps
  • How to drive process improvements during the COVID-19 pandemic and beyond
  • How to optimize lab operations


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Emily Perry

Senior Operations Manager
Remix Therapeutics
Emily Perry is the Senior Manager of Operations at Remix Therapeutics, where she manages everything from processing purchase orders and requisitions for materials, supplies, and equipment to maintaining a database of approved suppliers. Prior to Remix she was the manager of operations at Arrakis Therapeutics, which develops drugs for neurological disorders and other diseases. At Arrakis, Emily’s responsibilities included filtering and distributing incoming invoices, conducting market research to determine best products and pricing and identifying, developing, and managing effective relationships with key suppliers and vendors. She began her career in healthcare as a senior associate at athenahealth, an award-winning provider of network-enabled services for healthcare and point-of-care mobile applications.

Wilson Tawe

Scientific Consultant
Wilson Tawe is a scientific consultant with over 20 years of experience, beginning in R&D as a lab scientist focused on eradicating infectious diseases to leading drug development teams before pivoting to the business of science. His distinguished career includes various leadership roles at some of life science’s most recognizable brands including Sartorius and MilliporeSigma (Merck KGaA Darmstadt Germany). As such, he has a holistic understanding of the industry - from product manufacturing, and commercial development, to go-to-market strategies in the biotech/pharma R&D. Wilson holds a PhD in Molecular & Cell Biology from the University of Hamburg, and an MBA in Business from The Keller School of Graduate Management.

Meghan Santo

Lab Operations Specialist
Meghan Santo joined ZAGENO after roles as both a research associate and laboratory supervisor at Toxikon Corporation, in Bedford, Massachusetts, where she oversaw operations for a team researchers specializing in biocompatibility though testing new medical devices and drugs before they go into market to ensure they are safe for use. As lab supervisor, Meghan was the intermediary between Toxikon’s sales and its customers. In addition to testing, and quality assurance, she also oversaw purchasing and inventory for Toxikon’s researchers. At ZAGENO, she is a senior member of a lab specialist team that engages lab managers and scientists within biotech and life science labs in order to create a greater understanding of challenges and opportunities to simplify the research and procurement process.


With over 40 million product SKUs available from more than 5,000 leading brands, ZAGENO offers the largest life sciences lab supply marketplace. Our one-stop shop solution helps scientists, lab managers, and procurement leaders compare products across vendors, easily source product alternatives, track deliveries, and communicate order status with R&D teams in real time. ZAGENO makes online shopping for any research material convenient, efficient and reliable.
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