Overview

Scientists spend too much time ordering and managing lab supplies. This very manual process delays time-to-milestone achievements, hikes up labor costs, and stifles innovation. These impacts contribute to increased health care costs, which, ultimately, get passed onto the consumer.

R&D labs can’t run without the proper tools to support scientific innovation. Experiments can’t be completed without the right supplies. But the reality is that the lab supply ordering process is a major source of dissatisfaction for scientists and procurement, contributing to cost overruns, delays in experiments, and headaches for all involved.

Topics covered are:

• Overall lab supply ordering process satisfaction
• Time spent searching, comparing, and ordering lab supplies
• Time to add and onboard a new supplier to the procurement system and resultant impact to experiment timelines
• Time spent communicating about order and delivery status and tracking
• Time spent finding and procuring backorder alternatives
• Experiment delay impacts due to backorders
• Ideal lab supply ordering process characteristics